Taipei Metro ticket recharge machines to offer services in Southeast Asian languages

台北捷運票務機提供東南亞語言服務

Taipei Rapid Transit Corporation (TRTC) announced that by the end of October, machines across all MRT stations will provide services in four more languages -- Malaysian, Thai, Vietnamese, and Indonesian.

TAIPEI (Taiwan News)--Taipei Rapid Transit Corporation (TRTC) announced last week that by the end of October, machines across all MRT stations will provide services in four more languages -- Malaysian, Thai, Vietnamese, and Indonesian—as a result of the fourth major update for the Taipei Metro add-value machine system.

The four new languages will be added to the existing language options of Chinese, English, Japanese, and Korean.

Furthermore, the TRTC plans to add German, French, Spanish and other languages in the system’s next update in 2018 as the company seeks to offer more convenience for international visitors, the TRTC said.

According to TRTC, a series of upgrades have been introduced to the automatic add-value machines over the past four years. The enhancements not only expanded the language choices, but also added audio instructions in Japanese and Korean in 2016.

The current update has been undergoing tests on some of the add-value machines at MRT Taipei Main Station and Taipei Arena Station since mid-October, the TRTC said. Currently, there are 467 ticket recharge machines across the Taipei Metro network, reporting an average of NT$47 million per month from smartcard recharges, according to the company.

For more information on the services, please visit the Chinese website of the TRTC or call the 24-hour hotline (TEL: 02-218-12345).