Public safety satisfaction in Taiwan rises to 51%

台灣社區治安滿意度上升至51%

TAIPEI (Taiwan News) — A semiannual National Police Agency survey found that 51% of people in Taiwan are satisfied with nationwide public safety, a modest uptick that still trails strong local confidence in law and order.

The agency commissions a professional research institute every six months to survey views on safety and police services. Results inform policy reviews and performance assessments, per CNA.

The latest findings show 91.78% of respondents were satisfied with security in their neighborhoods, while 82.25% felt safe in their counties or cities. Those levels have stayed above 90% and 80%, respectively, for five years, according to UDN.

By contrast, satisfaction with nationwide security is lower, though it improved from 46% in the second half of 2024 to 51% in the first half of 2025. Observers said the gap suggests people feel safe locally but remain wary about security at the national level.

According to LTN, a senior police official attributed the difference largely to media coverage and major crime stories, which heighten public anxiety. Although fraud cases have declined, many citizens still see a high risk of scams, shaping their overall sense of security.

In September, police handled 14,109 fraud cases — about 470 per day — with losses totaling NT$6.7 billion (US$219 million). Compared with the same month last year, cases fell 22% and financial losses dropped 44%.

Anti-fraud efforts have produced notable gains. Under a cross-agency campaign targeting investment scams, both case numbers and related losses have fallen by more than 50% since peaking at 5,450 cases and NT$8.9 billion in August 2024.

Despite the progress, the Criminal Investigation Bureau said public dissatisfaction with fraud remains widespread. The bureau will keep tracking new scam patterns, strengthen enforcement, and expand public awareness campaigns to bolster trust in national security.