High speed train quarrel sparks debate over non-reserved seating

高鐵爭執引發自由座爭議

Passengers pour water on each other, leading to conductor and passengers intervening


TAIPEI (Taiwan News) — A dispute over non-reserved seating on a high speed train escalated into a physical altercation on Sunday, raising questions about seat management.

The incident began when a family of four aboard northbound train 826 requested a fellow passenger to switch seats so the mother could sit with her two children, per UDN. However, a woman dressed in blue took the vacated seat, making it impossible for the family to sit together.

After the mother's explanation, the woman reluctantly agreed to move but appeared upset by the exchange. When the train stopped at Miaoli Station, the woman poured water from her bottle onto one of the children, causing him to cry.

The mother angrily confronted the woman. The woman, in turn, began screaming and crying, claiming she had merely been trying to drink her water.

The situation escalated further when the mother poured half of her own bottled water onto the woman. At this point, another passenger suggested calling the police, prompting the mother to press a button requesting the conductor and a police officer.

Addressing the incident at the Legislative Yuan, Transport Minister Chen Shi-kai (陳世凱) said that while security personnel patrol trains, he would consult with Taiwan High Speed Rail (THSR) on the need for additional measures, per UDN. He emphasized that passenger safety remains a top priority.

Chen also noted that THSR, as a private company, would have the final decision on any changes to the non-reserved seating system.

THSR clarified that the conflict was not caused by overcrowding. The company said that conductors and onboard security arrived promptly to handle the situation. It also urged passengers to respect one another and report any conflicts to the authorities.